Question: What Is Platinum Rule?

What is the platinum rule of customer service?

The “Platinum Rule” (“Do unto others as they would have you do unto them, not as you would have them do unto you)” is more tuned in to how your customers would like to be treated, rather than treating them as you would like others to treat you in a similar situation…and that can certainly vary from customer to customer ….

What is the 5 10 rule in hospitality?

Understanding the 10 and 5 Staff Rule Simply explained, the 10 and 5 Rule suggests that anytime a guest is within ten feet of a staff member, the staff member should make eye contact and warmly smile to acknowledge the oncoming guests.

What is the key to making a relationship last?

Respect space and time. Spending time with your partner is always a good thing to help your relationship grow, but giving each other some space every now and then is another important factor in making a relationship last.

Why does the platinum rule work better than the Golden Rule?

The Golden Rule states that you should treat others the way that you would want to be treated, while the Platinum Rule shifts the focus a bit and says that you should treat others the way that they want to be treated. … It’s quite the improvement to the Golden Rule. It’s much more empathetic.

Who came up with the Platinum Rule?

Do unto others as they would have done unto them, dudes. (I added the “dudes” to freshen up the unto, but the platinum rule itself was coined by Milton Bennett in the 70s.)

What is the golden rule of friendship?

Friends should be loyal both in good times and in bad. Friends respect the person and not the position or the title. Friends keep their words – do what you said you will do. Friends do not talk bad about friends – defend your friends in their absence.

What is the rule of love?

Rules of love are set in place for people to adhere to for proper and appropriate behavior, language, mindset, attitude, and many other different things that need guidance. Rules are meant to provide guidance and to maintain some type of order at all times while setting respectful boundaries with consequences in place.

What is the platinum rule in psychology?

“More useful is the Platinum Rule: “Treat others the way they would like to be treated.” If people don’t want to be asked “Where are you from?”, then don’t ask them. Even if you don’t mind being asked yourself”.

Why is the Platinum Rule important?

We’ve all heard of the Golden Rule, but in business, The Platinum Rule is even more important. Dr. Tony Alessandra asserts that The Platinum Rule, “Treat others the way they want to be treated,” recognizes what drives people is varied. You can’t control others, but you can control your actions.

What is the golden rule in relationships?

Our golden rule for couples is: “Do unto others as they would have you do unto them.” Instead of treating our partner as we would like to be treated, we need to treat them as they want to be treated.

What is the Silver Rule?

Noun. silver rule (plural silver rules) (ethics) The principle that one should not treat other people in the manner in which one would not want to be treated by them.

What is the difference between the Golden Rule and the Platinum Rule?

According to the golden rule (GR) you ought to treat others as you want to be treated by them; and according to the platinum rule (PR), you ought to treat others as they want to be treated by you.

What is the diamond rule?

In the “diamond rule”, you treat others as they wish YOU to treat them. The “you” in this case is the individual “you”. Who you are and what you bring to the conversation. In contrast, the platinum rule would have us all treat the person we’re interacting with the same way that everyone else does.

Who coined the platinum rule?

Dr. Tony AlessandraCoined by Dr. Tony Alessandra in his book, The Platinum Rule, the Platinum Rule is a different approach than the Golden Rule, which tells us to treat others the way we want to be treated.