Why Can’T I Log Into Ubisoft?

Why can’t I log into my Uplay account?


Ensure you are entering in your login credentials correctly.

In this case, please log in with your credentials on another network (for instance, another Wi-Fi network or via mobile data).

If you are still running into issues on another network, try our connection troubleshooting for the Uplay PC client..

Did I get pwned?

Pwned, in this context, simply means that your account has been the victim of a data breach. The word itself takes its name from player-to-player messaging in online computer gaming. When one player is defeated, another might type out a message to say ‘You’ve been owned’.

How do I find my Ubisoft email?

When you sign up to Uplay you should receive an email from the account AccountSupport@ubi.com. So one way you could check which of your email accounts is registered to a Uplay account would be to look for that email.

How do I find my Ubisoft password?

Click on Forgot your password?. Enter the email address of the account you would like to reset the password for and click Submit. This will send an email with further instructions to the address you entered. Click the link contained in the email.

How do I contact Ubisoft customer support?

Chat: 9:30 am – 2:30 am ET, 7 days a week.Mail: Ubisoft Customer Relationship Center. 3001 Weston Parkway. Cary NC, 27513.

How long does it take for Ubisoft support to respond?

48 hoursIt normally takes 48 hours for a response, but this can be longer during busy periods.

Can you get banned for TK in r6?

Today’s Y3S3. 1 patch imparts harsher punishments for killing your teammates in Ranked and Casual. Under this new system, teamkilling gives the offender a 30-minute ban that locks them out of all matchmaking, including Casual, Ranked, and Terrorist Hunt. …

Why can’t I log into my Ubisoft account?

Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. … I do not have access to the email address that is associated to my Ubisoft account.

What do I do if I forgot my Ubisoft email?

If you’ve lost access to your email address, the Ubisoft support team will need to go over some security questions with you, and once those are answered, a new email address can be added to your account. It was the right thing to do to submit a ticket, but you also have the option of using the telephone if you wish to.

How do I talk to Ubisoft support?

To get in touch with us via live chat: Navigate to the Ubisoft Support webpage. Click on the menu button in the top right corner of the page and choose Sign in to manage your account and support cases.

How do I get Uplay Credits?

Club Units are points which can be earned by successfully completing Challenges in Uplay enabled games. Once earned, Club Units can be used to redeem exclusive Rewards from any of the Uplay enabled games on any platform using the Ubisoft Club. Ubisoft Club reward redemption begins at 10 Club Units.

How do I recover my Ubisoft account?

In the event you lose access to your Ubisoft Account, we will be happy to help you recover it. You can contact us via live chat between 11:00 – 19:30 (Mon – Fri) or 11:00 – 17:30 (Sat – Sun), for help with getting back into your account. Please select the scenario that best describes your situation.

What is Ubisofts number?

919-460-9778If you need to contact Ubisoft’s customer support, dial 919-460-9778. Waiting on hold or a live rep to talk to is no fun.

Is Ubisoft owned by EA?

After a contentious six-year relationship, Electronic Arts has sold off its entire ownership interest in Ubisoft, according to news accounts Tuesday. … And as EA started acquiring other companies outright, including BioWare and Pandemic Studios, the company stopped short of fully acquiring Ubisoft.

How do I check my Ubisoft account?

Head to the Account Management login page. Log in with your credentials. Once connected, you will be prompted to verify your account. Click Verify Now.

Has Ubisoft been hacked?

The game maker announced Tuesday that its user account database was breached by hackers who gained access to user names, e-mail addresses, and encrypted passwords. “We recently discovered that one of our Web sites was exploited to gain unauthorized access to some of our online systems,” Ubisoft wrote in a statement.

How do I get unbanned from Ubisoft?

Thanks in advance. Accounts should automatically unban after a few hours. If your account is still disabled then please , create a ticket to support by clicking on the “Ask a Question” tab on the top of the page at http://support.ubi.com/ for help with this issue.

What is Ubisoft’s support email?

AccountSupport@ubi.com is our account support mailing email. Please send us a direct message with your account username and email address.

How do I get a 2 step verification code for Uplay?

If you’d like to enable 2-Step Verification you can follow the instructions below:Go to the Ubisoft Account website, log in with your account details and navigate to Security Settings. … Please follow the steps in the email.Click on the Get Started button.Download the Google Authenticator app for your smartphone.More items…•

How do I reset my Google 2 step verification?

User accountSign in to your Google Admin console. … From the Admin console Home page, go to Users.Click the user you want in the list. … Click Security.Click 2-step verification.Click Get Backup Verification Codes.Copy one of the verification codes.Click Done.More items…

Can’t connect to Ubisoft servers ps4?

Start the PS4 console. 2. Open the Settings menu….If your NAT type is Type 2 or Type 3, please try the steps below:Restart your network hardware. Turn off your PS4, modem and router and wait 15 – 30 seconds.Fully power up your modem.Fully power up your router.Turn on your PS4 and test the network connection again.

How do I start a live chat?

To engage proactively, select a customer from the visitors list and click the start chat button. A chat will automatically open on the visitor’s screen. To make the interaction more personal, start the chat with a tailored first message by clicking on send custom message button.

Can you be permanently banned from Rainbow Six Siege?

Ubisoft announced over the weekend that it would begin to issue bans against players using “racial and homophobic slurs, or hate speech” in Tom Clancy’s Rainbow Six Siege. … Depending on the severity of the issue being reported, Ubisoft said that bans can also be made permanent.

How long do I have to wait to log into Ubisoft?

We generally recommend that players wait for 1 hour and 15 minutes before trying again to be sure that the ban has been lifted. Ubisoft Support does not have any way of manually lifting the ban so you will have to wait for the entire duration of the ban before trying again.

How long is temporarily suspended ps4?

one yearHow long is a temporary PS4 (Playstation 4) ban? Although there is not any specific time that Sony gives when giving out a ban, a temporary ban can last all the way up to one year from the date of when you receive the ban.